TED (Tenders Electronic Daily)11d left · 10 Jun 2026

Netherlands - Software supply services - Service management software (SMS)

SURF B.V.

Est. value

£75,000,000

Deadline

10 Jun 2026

Published

22 Apr 2026

Region

NLD

Description

The Engagement involves the procurement of service management software (ticketing system) on behalf of approximately 40 organisations participating in it. The procurement consists of two related Procurement Procedures, each published simultaneously under its own reference. The present procurement concerns the procurement of the Framework Agreements (Procurement Procedure 1). In broad terms, the proposed Assignment consists of the provision of a service management software solution (the System), the implementation of the System at participating organisations and related services. A service management software solution refers to a software solution that streamlines and supports service processes, generally also referred to as a "ticketing system". The Systee

CPV codes

Software supply servicesSoftware package and information systemsAdministration software packageBusiness transaction and personal business software packageFacilities management software package and software package suiteFacilities management software packageSoftware package suitesCustomer Relation Management software packageIT software packageMiscellaneous software package and computer systemsOffice automation software packageIT services: consulting, software development, Internet and supportSoftware integration consultancy servicesSoftware-related servicesSoftware support servicesSoftware implementation servicesSoftware configuration servicesSoftware consultancy servicesMaintenance of information technology software

Source: View original notice

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